WORKPLACE SUCCESS / 26 November 2018
7 Ways to Create Communication Culture in the Workplace
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Serena Dorf

There is no organization or company without culture, after all, culture is the value and norms that act as the distinct identification of a company or organization. Culture, in this context, refers to the rules, policies, ideologies, and principles that guide the internal processes in an organization. A positive workplace culture can create a healthy and productive working environment while a negative one would produce a less than desirable opposite effect.

Since communication is an important and key factor to a good and healthy corporate culture, every company must cultivate a positive and strong communication culture in its internal processes in order to produce a positive work culture that is essential for better understanding and bonding among individuals in the company at all levels.Effective communication in an organization will not only foster transparency, trust, and healthy employee morale, it also ensures that there are fewer conflicts, negativity, and tension in the workplace. Employees seeking entry into an organization or company are not exempted, they need to understand the importance of communication culture in every workplace in order to be able to successfully do their jobs and become invaluable staff members and team members.


Benefits of a good workplace communication culture

All these and more are why a company should have better communication culture. As such, it is important that a company puts in place, certain arrangements to create a positive communication culture that promotes good employee-employee relations, employee-management relations and employee-customer relations where disagreements and conflicts are dispelled quickly and effectively.


Here are 7 Ways to Create Communication Culture in the Workplace

1. Organize staff meetings

Staff meetings (organized monthly and quarterly) is a great chance for sharing key information having to do with a company's goals, objectives, and achievements among employees at all levels. 

Employers have to make staff meetings interesting and enjoyable. They should also encourage public recognition of employee accomplishments and innovative ideas such that at the end of the meeting, employees will know what is going on in the company and they would be able to share their concerns and complaints.


Candidates seeking jobs and newly employed individuals should understand the importance of staff meetings and always try to participate actively in them.


2. Informal staff outings

Apart from the staff meetings in a working environment, another way to foster good communication culture is to organize occasional social outings and get-togethers outside the office which will foster employee relationships. For example, get-togethers like road trips and workshops organized outside the office foster relationships and improves employee skills.

Candidates seeking jobs should ensure that they're ready to participate actively and responsibly in such informal meetings by doing things in moderation to avoid losing respect from their peers and superiors.


3. Surveys

Surveys, especially anonymous ones, help in the assessment of employee's job satisfaction level, practical firm culture and employee performance levels. Anonymous survey is a great way to engage employees while receiving internal and unbiased feedback on the company's culture and business practices. 

Surveys should also be done transparently, over the intranet or internet to allow everyone the opportunity to share innovations and feedback that gives the company the opportunity to improve.


4. Reviews

Reviews are important for measuring a company's key performance indicators especially individual employee performance. Employee reviews should be done by measuring employee inputs and outputs, as well as with one-on-one sit downs that allow employees to freely explain how he or she has contributed to the growth of a company and how he or she can continue to do so. 


Reviews should encompass every single individual working in an organization at all levels so that everyone in the company can get feedback on their performance and productivity levels.


5. Create communication channels at all levels

The importance of communication channels is to make sure that apart from annual reviews, employees and management have a way of communicating their individual faults, weaknesses, and strengths to each other. These communication channels also ensure that employees can get feedback on what they're doing wrong from their superiors and peers on time and management can get complaints relating to their activities or the company culture and activities from employees.

Ideal candidates to be employed and new employees need to understand the different communication channels that the company has put in place, either through a human resource department or via one-on-one weekly meetings with team leaders and managers.


6. Transparency

Things should be done transparently in the company such that everything is communicated to the employees. Transparency is vital because it helps employees to understand if the company is doing well or not. Transparency also helps to align employees with the business goals and objectives so that everyone can work together to achieve them. As such, staff meetings and other meetings should be used to pass important information about company progress and productivity.


7. Carefully outlined guidelines to indoctrinate employees (new and old) about company culture

The corporate culture should be carefully outlined and shared as written content to ensure that everyone understands and is fully aware of the corporate culture of a company. New employees should also be introduced to company culture with a few training, one-on-one meetings with colleagues and superiors as well as with brochures.

Conclusion

As an employee, you can do a lot to nurture a good communication culture at your workplace. Even though you might be looking for a job now, you should understand the ways to create good communication culture in the workplace. So that you will know how to make use of communication channels to communicate your grievances and complaints without letting them fester. You should also learn how to take corrections from your superiors much more easily. 


Serena Dorf is an enthusiastic content writer. She is passionate about writing, personal development, psychology, and productivity. In her free time, she is reading classic American literature and learning Swedish. Feel free to connect with her on Twitter